Director, Distinguished Engineer – Enterprise Platforms Technology

Center 3 (19075), United States of America, McLean, Virginia

Director, Distinguished Engineer – Enterprise Platforms Technology

As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.

At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.

Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.

About the team: Capital One’s Marketing and Messaging team within Enterprise Platforms Technology is responsible for all our marketing and servicing messages that we send to our customers and prospects.  Our mission is to deliver the right message to the right customer at the right time in the right channel. Messaging is critical to our business and we are on a 3 year modernization journey to streamline and build a destination messaging ecosystem that will delight our customers and improve our time to market. 

The Messaging Distinguished Engineer will be specializing in the development, implementation, and optimization of systems used to send and track marketing & servicing messages. This role involves deep technical expertise in communication protocols, messaging platforms (for Capital One owned channels and others such as email, SMS, push notifications, and social messaging), and the integration of artificial intelligence for scoring, personalization etc.

If you are ready to provide thought leadership and build engineering excellence across Capital One’s engineering teams, come join us in our mission to change banking for good.

Key responsibilities:

• Developing and maintaining messaging infrastructure: Designing and implementing scalable and secure messaging systems that can handle high volumes of messages efficiently.

• Integration: Drive integration of messaging platforms with other systems and applications, ensuring compatibility and functionality across different devices and operating systems.

• Performance optimization: Monitoring system performance, identifying bottlenecks or issues, and implementing solutions to enhance reliability and speed.

• Security: Ensuring that messaging systems are secure from external threats, implementing encryption, and adhering to data protection regulations.

• Troubleshooting and support: Acting as a technical point of contact for any messaging-related issues, providing expert guidance, and resolving complex problems.

• Innovation: Researching and implementing new messaging technologies and features to improve user engagement and satisfaction

• Articulate and evangelize a bold technical vision for your domain

• Decompose complex problems into practical and operational solutions

• Continue learning and injecting advanced technical knowledge into our community

• Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community

Basic Qualifications

• Bachelor’s Degree

• At least 7 years of experience in software engineering, solution architecture, enterprise architecture or data architecture

• At least 5 years of experience in web technologies (Javascript, TypeScript and SPA frameworks)

• At least 3 years of experience in cloud computing (AWS, Microsoft Azure, Google Cloud)

Preferred Qualifications 

• 10+ years of experience in software engineering and solution architecture

• 10+ years of hands-on experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.

• 10+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support

• 3+ years of experience with public or private cloud technologies, API development, streaming.

• 5+ years of experience in building distributed systems and highly available services using cloud computing services (AWS, GCP, Azure)

• Experience in a senior engineering leadership role, with a strong focus on marketing technology and messaging platforms.

• Deep understanding of marketing strategies, digital marketing tools, CRM systems, and data analytics.

• Strong leadership skills with the ability to inspire and lead teams towards achieving shared goals.

• Excellent communication and collaboration skills, with a track record of successful cross-functional partnership.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $274,800 – $313,600 for Distinguished Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).